Whether you're moving across
town or cross-country,
We have you covered.
Protect your new home from day one by contacting us to schedule your move today.
Have questions about your upcoming move?
Check out our answers below, or
call 855-334-6562 to consult a Smart Move specialist now.
Frequently Asked Questions
How many days in advance should I notify you that I am moving?
You should call us as soon as you have made the decision to move so that we can begin planning and talking about your security options in your new home. Call us for a consultation at least 30 days in advance so we can make sure you are protected from the day you move in.
Are there any moving fees in my contract?
When it comes to other home security companies, some policies may require that you have had an active contract for a certain amount of time before moving. Be aware that the fees they will charge you for moving may be on a sliding scale depending on how long you have been a customer. Our Smart Move program ensures that you can take your existing security plan with you at your new home. If you continue to secure your new home with us, you can actually receive $100 credit.
Can I take my system with me if I move?
Give us a call to discuss your options. Sometimes it is just as cost-effective to install equipment in your new home as it is to move your system with you.
What if there is already a system in the home I am moving into?
In most cases, we can take over an existing system and activate it with our services. If we can’t, we can usually replace the current system with minimal cost.
Can I transfer my service to the new homeowner moving into my current residence?
We are glad you asked! In fact, if you transfer service to the new homeowner, we’ll give you $100 credit on your next bill.
When can I get a security consultation for my new property?
You know those amazing floor-to-ceiling windows in your new house? And that extra sliding door in the master bedroom? Those features are certainly desirable, but they might also pose new security risks. Luckily, we can provide a free security consultation ahead of your move to help identify any potential security risks in your new home and make sure you are protected from day one.
What if I move out of state?
We service over 30 states, so chances are we can move with you. If you provide us with your new address, we’ll help you figure out if there is service in your area.
*Agreement required, account credit applied within 30 days of installation
† Where compatible